Terms of Use

Last Updated: December 19, 2022

The following Terms of Use ("Agreement") applies to your use of Health2Sync, provided by H2, Inc. (the Service(s)), including without limitation any hardware, mobile applications, web applications, or other services associated with Health2Sync. By signing up for, or otherwise obtaining, an account, or by accessing or using the Services, you are entering into this Agreement and agreeing to be bound by its terms. Please read this Agreement carefully, and do not sign up for an account to use the Services if you are unwilling or unable to be bound by this Agreement.

By agreeing to this Agreement you are also representing that you are of the appropriate legal age and have full authority and capacity to validly enter into such an Agreement, and that you have carefully read, fully understood and agreed to the Agreement or the use of the Services by your family members.

If you have limited authority and legal capacity to validly enter into such Agreement, you should obtain consent from your parents (or any other legal guardian with such authority) before you use the Services and enter this Agreement. Your usage shall represent that you have obtained such consent properly.

If you have no authority and legal capacity to validly enter into such Agreement, then you should not use the Services or you may ask your parents (or any other legal guardian with such authority) to handle this for you.

Services

The Services, which are designed to improve chronic disease management experiences, may include hardware to upload personal health vital data from your medical devices to smart clients (“Hardware), mobile applications to be installed on your smart clients to receive your personal health vital data from your medical devices (“Mobile app(s)”), web applications allowing you to access with a registered user name and password (“Web app(s)”), and other services offered by H2, Inc. (other services) You may choose to use a part or all of the Services. You may use the Hardware only after you have purchased the Hardware , and you may use the mobile app(s) only after you have downloaded the mobile app(s) through Apple iTunes, Google Play Store or other source. You must also read and accept the H2 Terms of Sale ("Terms of Sale") before using the hardware or accessing the Service in connection with your use of the hardware. To fully enjoy the benefits of the Services, you may also need to upload, retrieve, store, or share your health data, including but not limited to physiological data and self-monitored data (“Health Data”).

You can also choose to share your Health Data to third parties, such as insurance providers, medical institutions, or other service providers (“Health Service Providers” or “Third Parties”) to enjoy additional services. The parties you choose to share data with may be able to provide different services based on your Health Data; however, you are solely responsible for any actions you choose to take after receiving those services. You will need to decide whether you can trust the services or information provided by Third Parties and accept the risks associated with your decision.

Your Account

You will need to register an account to use Health2Sync. Any information you provide to H2 shall be accurate, complete and updated. You are solely responsible for the activity that occurs on your account or password and for maintaining the security of the mobile application and web application and any information you input to the mobile application and web application. You shall not use or access another users account without such other users express permission. You will immediately notify H2 in writing of any unauthorized use of your account, or any other account-related security breach of which you are aware.

Use of Personal Information

If you create, transmit, submit, display or otherwise make available information while using the Services, you may provide only information that you own or have the right to use. When you provide access to any such information through the Services, you give H2 a license to fully use that information in connection with providing you the Services. However, in terms of Personal Information (as defined in the Privacy Policy, hereinafter “Privacy Policy”), H2 may only use the information you provide as permitted by the Privacy Policy and applicable law. Please closely review our Privacy Policy for more information regarding how we use and disclose your personal information. You have the right to choose whether to share your Personal Information with H2 or Health Service Providers.

Reviews, Comments, Communications, and Other Contents

If you post content or submit material (personal information excluded), you grant H2 a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant H2 and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and in the event a third party files a claim against H2 with regard to the content you post, you are solely responsible for all the responsibilities, fees and liabilities incurred therefrom. H2 has the right but not the obligation to monitor and edit or remove any activity or content. H2 takes no responsibility and assumes no liability for any content posted by you or any third party.

No Medical Advice

H2 does not offer medical advice or diagnoses, or engage in the practice of medicine. Our Services are not intended to be a substitute for professional medical advice, diagnosis, or treatment and are offered for informational purposes only. Always seek the advice of your physician or other qualified health provider with any questions regarding your medical condition or the use (or frequency) of any medication or medical device. Never disregard professional medical advice or delay in seeking it because of something you have read in connection with our Services.

You are solely responsible for any decisions or actions you take based on the information and materials available through the Services. Reliance on any information provided by H2 or in connection with the Services is solely at your own discretion and risk.

Third Party Sites and Services

H2 may provide links to, or contact information for, third party’s sites or services. H2 is not responsible for, and does not endorse, any content of third party’ service, sites, apps or links.

H2 also may enter into business arrangements with third parties; in the course of the arrangements, we may share with them anonymous data or information, which are de-identified data and cannot be re-identified and attributable to you or anyone. Some third parties may want you to share your personal data or information with them in order to provide services. Whether to share your personal data or information with these third parties will be up to you. By properly following instructions provided to you by H2 and these third parties, you will be able to decide whether you want to share personal data or information with these third parties. Sharing of your personal data or information with third parties is solely at your own discretion and risk.

Data Encryption

When you are using services provided by H2, if data needs to be transferred between our servers and our applications (mobile or web), the data will always be encrypted during transit. The cryptographic protocol used for data transfers will be TLS 1.2 or a safer protocol.

Rules of Conduct

As a condition of use, you promise not to use the Services for any purpose that is prohibited by the Terms of Use or other rules or policies implemented by H2 from time to time. The Services are provided only for your own personal, non-commercial use.

You agree that your use of the Service is not for an illegal purpose or in violation of the law.

You shall not (and shall not permit any third party to) take any action that: (i) would constitute a violation of any applicable law, rule or regulation; (ii) infringes on any intellectual property or other right of any other person or entity; (iii) is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; or (iv) impersonates any person or entity; (v) impose or may impose an unreasonable or disproportionately large load on H2’s (or its third party providers) infrastructure; (vi) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (vii) bypass any measures H2 may use to prevent or restrict access to the Services (or parts thereof); (viii) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services, except to the limited extent applicable laws specifically prohibit such restriction; (ix) modify, translate, or otherwise create derivative works of any part of the Services; or (x) in any way transfer any or all of the rights that you receive hereunder.

License

H2 GRANTS YOU A LIMITED, NON-EXCLUSIVE, NON-TRANSFERRABLE, NON-SUBLICENSABLE LICENSE TO ACCESS AND MAKE PERSONAL AND NON-COMMERCIAL USE OF SERVICES. THE APPLICATION IS SOLELY TO BE USED IN CONNECTION WITH THE SERVICE FOR YOUR PRIVATE, PERSONAL, NON-COMMERCIAL USE, SUBJECT TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT AS THEY ARE APPLICABLE TO THE SERVICE.

Notifications Provided by H2

H2 may from time to time provide automatic notifications. Automatic notifications may be sent to you following certain changes made to your H2 account (including, without limitation, any account you create for accessing H2s Services). Some of these notifications may then be customized, deactivated or reactivated by you. H2 may add new notifications from time to time, or cease to provide certain notifications at any time upon its sole discretion. Some notification may have different options available, and you may be asked to select from among these options upon activation of your notification service.

Because notifications are not encrypted, we will never include your password. However, notifications may include some information about your account(s). Information such as analysis of your Health Data may be included. Anyone with access to your email accounts will be able to view the content of these notifications.

You understand and agree that any notifications provided to you through the Mobile app(s) or Web app(s) may be delayed or prevented by a variety of factors. H2 will do its best to provide notifications in a timely manner with accurate information. However, we neither guarantee the delivery nor the accuracy of the content of any notifications. You also agree that H2 shall not be liable for any delays, failure to deliver, or misdirected delivery of any notification; for any errors in the content of notification; or for any actions taken or not taken by you or any third party in reliance on a notification.

Commercial Use of the Services

If you are interested in using H2 Services in a professional or commercial environment or for non-personal use, you must contact H2 and agree to other written terms and conditions.

Fees and Payments

The use of Health2Sync mobile app(s) and web app(s) is currently free, but certain services or features require payment to be activated; H2 reserves the right to require payment of fees for a part or all of the Services. You understand and agree that the purchase of the hardware is governed by the Terms of Sale. You agree to timely pay all applicable fees in connection with your use of the Services, and in the event of any failure to timely make payment in full, H2 has the right to terminate and cease providing the corresponding Services immediately. H2 reserves the right to change fees and to institute new charges at any time, with a prior notice to you, which may be sent by email or posted on the Services. Your use of the Services following such notification constitutes your agreement to the terms of payment.

For certain services provided by H2 that are subscription based, by subscribing to those services you understand and agree to pay the full amount charged.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL H2 (NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS OR RESELLERS) BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, OR SUBSTITUTE GOODS OR SERVICES, (II) FOR YOUR RELIANCE ON THE SERVICE (III) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF THE FEES PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE APPLICABLE CLAIM OR (IV) FOR ANY MATTER BEYOND ITS OR THEIR REASONABLE CONTROL, EVEN IF H2 HAS BE ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES.

Support

H2 offers email-based and online support tools. You may access support resources or contact our support by visiting https://www.health2sync.com H2 does not make any promises regarding how quickly we will respond to your request for support, or that we will be able to fix any problems you may be having. Any suggestions by H2 regarding use of the Services shall not be construed as a warranty.

Termination of the Services

H2 may terminate your access to all or any part of the Services at anytime if you fail to comply with these Terms of Use. This may result in theforfeiture and destruction of all information associated with yourmembership and may immediately terminate your ability to use theServices. If you wish to terminate your account, you may do so byceasing use of the Services, and deleting the mobile app. All provisionsof the Terms of Use, which by their nature should survive termination, shall survive termination, including, without limitation, warrantydisclaimers, indemnity and limitations of liability. Further, we will retainthe aggregated, non-personally identifiable information and data, whichmay be generated from or based on the information relevant to youraccount, even after you deactivate or terminate your account. Pleasesee the Privacy Policy.

You understand that due to system or network failure, the Services maybe interrupted or data may not be properly saved; H2 will do its best torecover its systems and Services, but you agree not seek anycompensation if the aforementioned situation occurs.

Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE AND, TO THE FULLEST EXTENT PERMITTED BY LAWS, IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. H2 AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, SPONSORS AND PARTNERS DO NOT WARRANT THAT: (A) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

You shall defend, indemnify, and hold harmless H2, its affiliates and each of its and its affiliates’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses (including reasonable litigation expenses and attorney fees) that arise from or relate to (i) your use or misuse of, or access to, the Services, or (ii) your violation of the Terms of Use or any applicable law, contract, policy, regulation or other obligation. H2 reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with H2 in connection therewith.

Arbitration

THE AGREEMENT AND RELEVANT NOTIFICATIONS ARE ENTERED INTO IN ELECTRONIC FORM. A PRINTED VERSION OF THE TERMS OF USE AND OF ANY NOTICE GIVEN IN ELECTRONIC FORM SHALL BE ADMISSIBLE IN JUDICIAL OR ADMINISTRATIVE PROCEEDINGS BASED UPON OR RELATING TO THE TERMS OF USE TO THE SAME EXTENT AND SUBJECT TO THE SAME CONDITIONS AS OTHER BUSINESS DOCUMENTS AND RECORDS ORIGINALLY GENERATED AND MAINTAINED IN PRINTED FORM. YOU AND H2 AGREE THAT ANY CAUSE OF ACTION, ARBITRATION OR JUDICIAL PROCEEDINGS ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. THE TERMS OF USE SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE REPUBLIC OF CHINA (ROC), TAIWAN, EXCLUDING ITS CONFLICTS OF LAW RULES. ANY DISPUTE, CONTROVERSY, DIFFERENCE OR CLAIM ARISING OUT OF, RELATING TO OR IN CONNECTION WITH THIS AGREEMENT(INCLUDING THAT BETWEEN YOU AND H2, OR YOU AND MANAGERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES OR AFFILLIATES OF H2) SHALL BE FINALLY SETTLED BY ARBITRATION REFERRED TO THE CHINESE ARBITRATION ASSOCIATION, TAIPEI IN ACCORDANCE WITH THE ASSOCIATION’S ARBITRATION RULES. THE PLACE OF ARBITRATION SHALL BE IN TAIPEI, TAIWAN. THE ARBITRATION TRIBUNAL WILL BE COMPOSED OF THREE ARBITRATORS. THE LANGUAGE OF ARBITRATION SHALL BE ENGLISH. THE ARBITRAL AWARD SHALL BE FINAL AND BINDING UPON BOTH PARTIES.

CHANGES IN THE TERMS OF USE

H2 MAY MODIFY THIS AGREEMENT FROM TIME TO TIME. ANY AND ALL CHANGES TO THIS AGREEMENT (INCLUDING BUT NOT LIMITED TO THE FEES AND PAYMENT SECTION) WILL BE POSTED ON THE H2 SITE, APPLICATION, AND/OR E-MAILED TO YOU. IN ADDITION, THE AGREEMENT WILL ALWAYS INDICATE THE DATE IT WAS LAST REVISED. YOU ARE DEEMED TO ACCEPT AND AGREE TO BE BOUND BY ANY CHANGES TO THE AGREEMENT WHEN YOU USE THE SERVICE AFTER THOSE CHANGES ARE POSTED.

MISCELLANEOUS

THE TERMS OF USE ARE THE ENTIRE AGREEMENT BETWEEN YOU AND H2 WITH RESPECT TO THE SERVICES, AND SUPERSEDE ALL PRIOR OR CONTEMPORANEOUS COMMUNICATIONS AND PROPOSALS (WHETHER ORAL, WRITTEN OR ELECTRONIC) BETWEEN YOU AND H2 WITH RESPECT TO THE SERVICES. NOTWITHSTANDING THE FOREGOING, YOU ACKNOWLEDGE THE EXISTENCE AND VALIDITY OF THE HARDWARE TERMS OF SALE, WHICH GOVERNS YOUR USE OF THE HARDWARE, IF APPLICABLE. IN THE EVENT OF ANY CONFLICT BETWEEN THIS AGREEMENT AND THE TERMS OF SALE DOCUMENT, THE APPLICABLE TERMS OF SALE DOCUMENT SHALL CONTROL WITH RESPECT TO THE SUBJECT MATTER OF SUCH TERMS OF SALE ONLY.

IF ANY PROVISION OF THE TERMS OF USE IS FOUND TO BE UNENFORCEABLE OR INVALID, THAT PROVISION WILL BE LIMITED OR ELIMINATED TO THE MINIMUM EXTENT NECESSARY SO THAT THE TERMS OF USE WILL OTHERWISE REMAIN IN FULL FORCE AND EFFECT AND ENFORCEABLE.

THE FAILURE OF EITHER PARTY TO EXERCISE IN ANY RESPECT ANY RIGHT PROVIDED FOR HEREIN SHALL NOT BE DEEMED A WAIVER OF ANY FURTHER RIGHTS HEREUNDER.

THE TERMS OF USE ARE PERSONAL TO YOU, AND ARE NOT ASSIGNABLE OR TRANSFERABLE BY YOU EXCEPT WITH H2’S PRIOR WRITTEN CONSENT.

H2 MAY ASSIGN, TRANSFER OR DELEGATE ANY OF ITS RIGHTS AND OBLIGATIONS HEREUNDER WITHOUT CONSENT.

NO AGENCY, PARTNERSHIP, JOINT VENTURE, OR EMPLOYMENT RELATIONSHIP IS CREATED AS A RESULT OF THE TERMS OF USE.

ALL NOTICES UNDER THE TERMS OF USE WILL BE IN WRITING AND WILL BE DEEMED TO HAVE BEEN DULY SERVED:

1. IF DELIVERED IN PERSON, WHEN THE NOTICE IS DELIVERED;
2. IF ELECTRONICALLY DELIVERED (INCLUDING BUT NOT LIMITED TO ELECTRONIC MAILS AND NOTIFICATIONS), WHEN THE NOTICE IS SENT; OR
3. IF DELIVERED BY COURIER, REGISTERED MAIL OR DOUBLED REGISTERED MAIL, WHEN RECEIPT OF THE NOTICE IS CONFIRMED BY THE POST OFFICE OR COURRIER COMPANY.

THE CLAUSE HEADINGS HEREOF ARE FOR THE CONVENIENCE OF THE READER ONLY AND SHALL NOT INFLUENCE THE CONTENT OR INTERPRETATION OF THE AGREEMENT.

IF YOU HAVE ANY QUESTIONS REGARDING THE SERVICE, PLEASE CONTACT H2 AT SERVICE@HEALTH2SYNC.COM